KulturImPuls

Culture, Communication and Learning for thriving in times of change

From a match to the lantern

Posted by juttajerlich on 30. August 2016

Where did the quest take you?

Here is how the story started:
It started with a match …
It started with a match … Part II

Stunned at my success at truing a match into 59 francs I called in to what would be my last transaction. I was running out of time. It was another gift shop with lost of items that looked more expensive than they were. The assistant and I hated and started to select what might be a good trade.

We both know that the retail price is no where near the acquisition price so I thought I was on to a good thing, that is until the owner came back in. At first she, the owner, was somewhat shocked at my proposition but rapport is a beautiful thing.

Remember I am in Zurich and to start with this lady wouldn’t open up in English. with a bit of banter, and pointing out that I am only doing what one of her posters on the wall was saying …

”If you don’t ask for what you want, you won’t get it”,

we became friend in trading. The big challenge here, for me, was she didn’t rate the price tag on the fake lavender. She told me in fact that the quaintly was awful (not her word obviously) and not worth anything other. That said I now believe this to have been a savvy negotiating tactic as I walked out of this shop with a proper gift.

A beach style lantern complete with candle and a price tag of 94 francs.

From a single valueless match to a lantern priced at 94 franc in just over an hour.

So, what can I learn from this?

  • in any negotiation make sure you are talking to the budget holder
  • in any negotiation the other person is always negotiating too
  • build rapport and keep it building politeness and humour go a long way
  • value and price are not always related

 

CREDITS

Thanks to Martin Daubney for sharing his learning experience
www.inspirecoaching.com

Martin is a successful Executive Coach with many years of experience working with large corporations and Small Business Owners. He helps leaders to overcome limitations to their growth.

“Liberating potential & creating edge both exemplified through encouraging of people to step outside their comfort zone and then in coaching to help them deliver.”

LINKS

www.industryrockstar.com

Facebook Page

#kaneandalessia

 

Advertisements

What do you think?

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

 
%d bloggers like this: